Refund policy
Thank you for shopping with Hunny & Co. 💕
As all products available from Hunny & Co. are digital products and downloads, we operate a no-refund policy once a purchase has been completed.
Digital Products
All products sold through Hunny & Co. are delivered digitally. This may include, but is not limited to:
- Digital planners
- Printables
- Templates
- Ebooks and guides
- Canva templates and links
- Digital bundles
- PLR (Private Label Rights) products
- MRR (Master Resell Rights) products
- Other downloadable digital resources
Because digital products cannot be physically returned once they have been accessed or downloaded, all purchases are final and non-refundable.
No Refunds
We do not offer refunds, exchanges or cancellations for:
- Change of mind
- Accidental purchases
- Duplicate purchases
- Failure to use the product
- Purchasing the wrong product
- Not liking the product after purchase
- Lack of compatibility with your preferred software or device
Please carefully read the product description, previews and included rights/licensing information before purchasing.
Problems With Your Download
We want you to receive what you have purchased. If you experience a genuine technical issue, such as a broken download link, missing file or a file that is corrupted, please contact us via our contact page.
We will do our best to resolve the issue and provide access to the purchased product where appropriate.
PLR & MRR Products
Please check the rights and licence included with each product before purchasing. PLR and MRR products may have specific rules regarding editing, rebranding, resale and distribution.
Purchasing a product means you agree to the rights and licence terms provided with that product.
Your Consumer Rights
Our no-refund policy does not affect your statutory rights. If a digital product is faulty, not as described, or does not meet the requirements set out under applicable UK consumer law, please contact us so we can assess the issue and provide an appropriate remedy where required.
Contact Us
If you have any questions about a product before purchasing, please contact us and we will be happy to help.
Hunny & Co.